(08) 9361 0866

 

Southern Cross Cleaning uses two techniques for carpet cleaning; Hot Water Extraction and Encapsulation.

With Hot Water Extraction the first step is to inspect the carpet closely to determine the type of carpet and the best technique to use. This initial inspection is also a good time to identify types of stains and what stain spotters will be required prior to cleaning the carpets. What kind of stains we are dealing with (oils, blood, urine, etc.) will determine what spotter we use.

It is important to take time to prepare the room by removing furniture, mats, chairs, bins etc.; the less furniture the better.

After removing the furniture it is important to do a thorough dry vacuum to remove loose dirt from the carpet, paying close attention to edges, corners, and behind doors.

We now pre-spray the carpets with carpet cleaning solution; this solution will start working on the dirt straight away and does a lot of the hard work.

If carpets are badly soiled it’s best to agitate the solution with a rotary machine so the solution penetrates the carpets and helps loosen the dirt. We use soft brushes on our Rotowash which works perfectly.

It is now time to deep clean the carpets by Hot Water Extraction. We inject hot water (not steam) into the carpets and extract with the Razorback wand and hoses.

The process is then completed by using a carpet deodoriser, leaving the carpets looking clean and smelling fresh.

With Hot water extraction there will be some moisture that remains in the carpet which will require time to dry, so always open windows and doors to circulate air and to help speed up the drying process.

Along with cleaning carpet we also use the same hot water extraction process on stairs and fabric furniture such as chairs and couches.  We use the smaller Sabrina extraction machine for these jobs.

Encapsulation

Cimex Carpet CleanerWith encapsulation carpet cleaning it is important to follow the same initial process as with hot water extraction cleaning.

So again the first step is to inspect the carpet closely to determine the type of carpet and the best technique to use, while simultaneously identifying the types of stains that are present (oils, blood, urine, etc.).  This allows us to determine which stain spotter to use.

As with Hot water extraction it is also important to take time to prepare the room by removing furniture, mats, chairs, bins etc.; the less furniture the better.

After removing the furniture it is important to do a thorough dry vacuum to remove loose dirt from the carpet, paying attention to edges, corners and behind doors.

Encapsulation is a completely different process to hot water extortion; the encapsulation solution is added to the reservoir on the Cimex machine and we then use Cimex encapsulation pads.

The cleaning solution is fed through the pads as they rotate on the carpet; the solution penetrates the carpet leaving a white foam on the surface.

The technology behind Encapsulation Carpet Cleaning is very simple and clever.  The dirt is clinging to the carpet fibers, and when we agitate the cleaning solution into the carpet the solution surrounds the dirt particles and frees them from the carpet fibres, allowing the dirt to be removed when vacuuming.

The benefits of encapsulation carpet cleaning are that your carpets are left drier as opposed to hot water extraction where they will still be damp and require additional drying time.  

It is a substantially quicker process and the equipment is lighter and more easily moved around offices and buildings.  Your carpets are left visibly clean, and most importantly – after encapsulation cleaning – every time you vacuum more encapsulated dirt is removed!