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Southern Cross Cleaning is a commercial cleaning company and undertakes regular general cleaning services to a multitude of different buildings and businesses in the Perth Metropolitan area.

Listed below are a few of the general cleaning process we use at the majority of our sites.

Emptying Rubbish Bins

Emptying rubbish bins is probably the most common task we undertake on a daily basis in all our sites.  To make this job easier and more efficient, make ensure you have the correct equipment.

The equipment you will require includes 72 litre brute bin and 72 litre bin liners.  You’ll also want suitable bin liners for desks, kitchens and toilets to replace the ones we’re taking away. We suggest using 27 litres for desks, 36 litre in kitchens, 72 litre for collecting rubbish and 140 litres for centralised bin.

PPE (Personal Protective Equipment) is supplied and is to be used at all times to minimise risk from sharps, slashes and cuts.

We also suggest that when emptying bins it is a good idea to carry a duster and microfiber cloth for dusting and to clean as you walk around the building.

When collecting rubbish use the 72 litre bin and bin liners. Walk around the building anti clockwise, moving from cubicle to cubicle collecting rubbish as you go.

Replace soiled desk bin liners as required, pick up obvious rubbish from around bins and on the floor, taking care to not dispose of people’s personal items (if in doubt place on nearest desk). If boxes are placed in rubbish bins remove and fold down and place with full 72 litre bags.

When the 72 litre bags are full tie the tops and place in the designated drop off area taking care to protect carpet from bags that may be leaking or are wet.


  • Don’t overfill the bag when collecting rubbish.
  • Pick up loose rubbish (scraps of paper, paper clips, etc.) from floor and around bins.
  • Use the bottom of a small rubbish bin to compact rubbish in the larger bins to avoid sharps.
  • Always bend with your knees.
  • Place spare desk bin liners at the bottom of each rubbish bin to make it easier to replace when required.
  • Separate regular rubbish from recycling.
  • Wash walls behind bins in kitchens and toilets.  


Vacuuming forms an essential part of all daily cleaning routines and is generally the last task that is performed.

Pac Vac Super ProFor vacuuming you will require your Pac Vac Vacuum cleaner.  Before starting check that the filter bag has been emptied and replaced correctly.  

Check the electrical cord has no cuts and is not damaged in any way.  Finally, make sure that the backpack straps are adjusted and fit you correctly.

When you’re putting on a pac vac vacuum cleaner, place it on a desk or bench to take the weight of the vacuum cleaner and then step into the back pack straps and secure at the front.

Plug it into wall outlet and turn the outlet on, then turn on vacuum cleaner once you’re ready to start. When vacuuming work around the room anti clockwise moving in and out of cubicles and passages.

Always take care to keep the electrical cord slack and don’t pull if caught on partitions or under doors.Vacuum cleaner: Pac Vac Thrift

Vacuum in corners and along edges first and then move into more open areas, being sure to pick up bins and vacuum underneath them. Vacuum mats then roll up and vacuum underneath them as well.

Stop and empty the vacuum filter bag once it is 1/3 full, as well as at the end of your shift regardless of how full it is.


  • Set elevator door to lock open when vacuuming.
  • Remove head and vacuum elevator tracks.
  • Do not vacuum up water or liquids.
  • Move chairs and bins and vacuum these areas.
  • Turn off lights when you’re finished in each area.
  • Always empty vacuum bag at the end of your shift.
  • Store vacuum and accessories correctly and off the ground.


Mop Head BlueMop Head RedMop Bucket BlueMop Bucket RedMop Head White

Mopping is required at every site we clean, and one of the most important things to remember about mopping is to make sure you use the correct coloured mop in the correct area.

To start collect all the equipment you will require to undertake and complete the task. This will include colour coded mop and bucket, ‘wet floor’ signs, dust pans and brush, and a dust mop or pac vac vacuum cleaner. PEE is supplied and is to be worn; this includes gloves and goggles.

Place ‘wet floor’ signs at all entrances to the area you are going to mop.

Fill mop bucket with warm water and add the correct amount of neutral hard surface cleaner, check dilution rate chart in the cleaner closet.

Lift mats and rugs if required, lift or move to the side any chairs, bins, and other movable objects before you start. Sweep or vacuum floor starting in corners and edges to remove sand and debris.

Before starting to mop check for gum and stickers and remove them from the floor. Begin mopping by soaking the mop and then removing excess cleaning solution.  

Start mopping in the corners and edges then move the mop in a figure 8 pattern to clean floors.  Rinse and repeat until the entire floor surface has been mopped.  Be sure to change the mop water once it’s dirty.

When finished mopping return all equipment to cleaner’s closet, leaving the ‘wet floor’ sign in place until the floor is completely dry. Rinse mop and hang out to dry.


  • Make sure floors are totally dry before removing wet floor signs.
  • Ensure you always use the correct colour mop and bucket for designated areas. (colour coding poster supplied)
  • Replace rugs, mat and furniture once floors are dry.
  • Use a figure 8 pattern when mopping.
  • Always change water when dirty

Wiping and Dusting

Wiping and dusting is part of every day’s cleaning routine, so it’s a good idea to always carry a duster and micro fibre cloth with you, or at least have one close by.

Many dusting and wiping tasks can be completed as you are doing other jobs or are walking from one area to another.

The equipment you will require is an extendable duster, one damp and one dry microfiber cloth, a spray bottle, furniture polish, and polishing cloth.

Suggested PPE includes glasses and dust mask.

As with collecting rubbish bins, it’s suggested that you move around the area in an anti clockwise direction.  When dusting it’s also suggested that you start from high to low surfaces. Dust all surfaces, lifting and dusting under items if required.

Dust and wipe wood furniture with the furniture polish. As you’re moving around the area look for marks on walls, desks, light switches etc. and remove with damp microfiber cloth. Remember to rinse and clean your cloth when it gets dirty.


  • Never stand on a desk or any furniture when wiping and dusting.
  • Hold picture and other hanging objects with one hand and dust and wipe with the other hand.
  • Don’t use chemicals on computer keyboards and screens.
  • Don’t forget to dust and wipe behind computers, tops of partitions, chairs and chair legs, vents and grills.
  • Always look for built up dust and marks when walking through areas to be cleaned.